Excel Error: There was a problem sending the command to the program

Consider the following scenario:

You double-click a Microsoft Excel workbook in Microsoft Windows Explorer
or
You double-click a short-cut to an Excel file located on your desktop or any other location
The Microsoft Excel application starts, but the Excel file does not open and you receive an error message.
The error message may be different depending on the version of Windows you are using.
In Windows 7 and Windows 8, you may see this error message:
There was a problem sending the command to the program.

In Windows Vista, you may see this error message:

Windows cannot find ‘FilePath\FileName‘, Make sure you typed the name correctly, and then try again.

In Windows XP, you may see this error message:

Cannot find the file ‘path‘ (or one of its components). Make sure the path and filename are correct and that all required libraries are available.
There was a problem sending the command to the program.
—————————————————————————–
To resolve this problem yourself, follow the steps for your version of Microsoft Excel:

Microsoft Excel 2010 and 2013

  1. Click the File tab, and then click Options.
  2. Click Advanced, scroll down to the General section and clear the Ignore other applications that use Dynamic Data Exchange (DDE) check box in the General area.
  3. Click OK

Microsoft Excel 2007

  1. Click the Microsoft Office Button, and then click Excel Options.
  2. Click Advanced, and clear the Ignore other applications that use Dynamic Data Exchange (DDE) check box in theGeneral area.
  3. Click OK.

Microsoft Excel 2003 or earlier versions of Excel

  1. Click Options, on the Tools menu.
  2. Click the General tab.
  3. Clear the Ignore other applications that use Dynamic Data Exchange (DDE) check box, and then click OK.

After you do this, you should be able to open workbooks by double-clicking them in Windows .

5 Responses so far.

  1. Zach says:

    I cannot even open excel so I’m not sure how this solution works.

  2. Lindy says:

    I can’t get Excel to open, either. Also, if I try to click on one of my Excel files, it gives me the “There was a problem sending the command to the program” message.

    • ofer says:

      Microsoft Excel 2007
      ———————-
      Click the Microsoft Office Button, and then click Excel Options.
      Click Advanced, and clear the Ignore other applications that use Dynamic Data Exchange (DDE) check box in theGeneral area.
      Click OK.

  3. JJo says:

    Where is the Microsoft Office Button?

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>